Category: FAQ

What is the policy on exchanging tickets?

Depending on the type of subscriptions they have, subscribers can change the date of the performance they would like to attend.  This change must be made at least 48 hours before the initial show date. Not a subscriber? Sorry – there are no exchanges or refunds on single tickets.

Where and when can I pick up my tickets?

Where and when can I pick up my tickets? Tickets you’ve just bought over the phone can be picked up at TfT’s Box Office Monday through Friday, from 10 a.m. to 5 p.m.: 21 College Street, Suite 610 (College subway station on the Yonge-University line). You can also pick up your tickets at the counter the day of the show, at 26 Berkeley Street in Toronto. TfT’s counter is located…

Do you offer special rates?

We do offer different discounts: • Senior discount for people 65 years of age or older. • Student discount, upon presentation of student card. • Alliance française and NFB discounts upon presentation of membership card. • Artists discount, upon presentation of membership card (UDA, EQUITY, ACTRA, and Théâtre Action). • Pay What You Can, every Wednesday night. Don’t forget that by subscribing, you save up to 40% off the price…

How do I purchase tickets?

There are four simple ways to purchase tickets: Online, 24 hours a day at www.theatrefrancais.com. Payment can be made by Visa or Mastercard. By calling our Box Office at 416.534.6604 or 1.800.819.4981. Payment can be made by Visa or Mastercard. In person at the Berkeley Theatre: every performance day, from 90 min. before the start of the show. Please see our calendar. Payment can be made using Visa, Mastercard or cash….